Refund & Registration Policies
As a general rule, the PNA does not allow refunds. This includes event registration, memberships, and donations among other payments except for those outlined below.
Class Cancellation & Transfer Policy
7 days or more notice given: We will issue you a refund (minus a $5 credit card/admin fee) or you may do a one-time transfer to the next class being offered.
Less than 7 days before class: No refund or transfer will be issued.
If the PNA cancels the class, you will receive a full refund.
Free or by donation classes
Class Cancellation Policy: If you need to cancel your registration, please contact the front office at 206.783.2244 or [email protected] as soon as possible so that we can free up the spot for those wanting to attend the class.
Class Waitlist Policy
Please note that the PNA does not maintain waitlists. If we do have a cancellation, that spot goes back into inventory and shows up online as an available spot in the class. Please check our website from time to time to see if a spot has opened up in a specific class.
Other Specific Refunds Allowed
Please note that credit/debit service fees for allowable refunds might not be included in the full refundable amount.
Space Rental Payments:
Notice of renter cancellation must be received by written notification. In the event that such termination is received, rental fees will be refunded based on the amount of notice given and the type of rental (please refer to your rental agreement).
Event Exhibitor Fees:
Winter Festival: Application fees are fully refunded one month prior to the event date and only if the exhibitor canceling can be replaced with another exhibitor.
If you have questions, please email us at [email protected] or call the front desk at 206.783.2244.
Last updated September 19, 2019